FAQ’s - Frequently Asked Questions

How can I obtain information on selling Carlton Cards products in my store?

Thank you for your interest in Carlton Cards products. To receive information about obtaining products for your store, please contact our Sales Department at 1-800-268-2187. A representative will be happy to provide you with details based on your store's unique requirements.

How do I contact customer service?

You can contact Carlton Cards Consumer Relations Department by phone 1-800-268-2187 or via e-mail.

How do I submit my creative work for Carlton Cards’ consideration?

Thank you for considering Carlton Cards as an organization you'd like to share your work with. All of our artistic needs are supplied by our creative team, housed at Creative Studios in Cleveland, Ohio. Therefore, we do not accept unsolicited material. Any creative work that we do receive will be returned to its owner immediately. To submit unsolicited ideas to our parent company, American Greetings located in Cleveland, Ohio, please visit americangreetings.com for more information.

Can I use a design or verse found on one of Carlton Cards’ products?

We're pleased that a design or verse found on one of our products has provided you with such inspiration and we appreciate your desire to reproduce them. However, because our creative team spends many hours developing our products, we do not permit the use of our copyrighted designs or verses without signed permission.

How do I request a donation for my cause or organization?

Carlton Cards believes that contributions to social causes are an important part of responsible corporate citizenship. To ensure that our contributions make the widest possible impact, we have chosen to support several national organizations. As a result, we are not accepting requests from any new organizations at this time.

How do I apply for employment?

When opportunities for employment at Carlton Cards arise, we advertise them through a variety of methods. Please see our Careers page for more information or visit our LinkedIn page.