Frequently Asked Questions

How can I obtain information on displaying Carlton Cards products in my store?

Thank you for your interest in Carlton Cards products. To receive information about obtaining products for your store, please contact our Sales Department at 1-800-268-2187. A representative will be happy to provide you with details based on your store's unique requirements.

How can a consumer contact Carlton Cards Consumer Relations Department?

You can contact Carlton Cards Customer Relations Department via e-mail.

How do I submit my creative work for Carlton Cards’ consideration?

Thank you for considering Carlton Cards as an organization you'd like to share your work with. All of our artistic needs are supplied by our creative team, housed at World Headquarters in Cleveland, Ohio. Therefore, we do not accept unsolicited material. Any creative work that we do receive will be returned to its owner immediately.

Can I use a design or verse found on one of Carlton Cards’ products?

We're pleased that a design or verse found on one of our products has provided you with such inspiration and we appreciate your desire to reproduce them. However, because our creative team spends many hours developing our products, we do not permit the use of our copyrighted designs or verses.

How do I request a donation for my cause or organization?

Carlton Cards believes that contributions to social causes are an important part of responsible corporate citizenship. To ensure that our contributions make the widest possible impact, we have chosen to support several national organizations. Consequently, we are not accepting requests from any new organizations at this time.

How do I apply for employment?

When opportunities for employment at Carlton Cards arise, we advertise them through a variety of methods. These include newspapers, recruiting agencies and professional organization newsletters. Resumes will only be accepted for advertised positions via e-mail.

At Carlton Cards, we have an established set of attitudes, behaviours and skills that are valued within the organization. New employees entering our company will be hired, based in part, on the following criteria:

• Sets high performance standards through goal setting
• Makes customers a priority
• Commits to achieving results
• Makes an impact
• Adapts to change

Carlton Cards is an equal opportunity employer.

How can I get information on Carlton Cards market share?

Carlton Cards is a wholly-owned subsidiary of the American Greetings Corporation, located in Cleveland, Ohio, therefore we do not publish or distribute market share information. Financial information about American Greetings can be obtained on American Greetings Corporate Site.